​

 

For Online Purchases

​

At Dollar Deals & Party, we value our customers and strive to ensure your satisfaction with every purchase. If you are not completely satisfied, we offer a hassle-free return process. Please review our return policy below:

 

Eligibility for Returns:

 

    1.    Timeframe: Returns must be initiated within 15 days of the purchase date.

    2.    Condition: Items must be in their original condition, unused, and with all original tags and packaging intact.

    3.    Receipt Required: A valid receipt or proof of purchase is required for all returns.

 

Non-Refundable

 

The following items are not eligible for returns or exchanges:

    •    Clearance or final sale items.

    •    Personalized or customized products.

    •    Opened or used items (unless defective).

 

Refund Methods:

 

    1.    Original Payment Method: Refunds will be issued to the original payment method used during purchase.

    2.    Store Credit Option: Customers may choose to receive a store credit for future purchases instead of a refund.

 

Exchanges:

 

We offer exchanges for items of equal value if the requested item is in stock. Please contact our team to check availability.

 

Defective or Damaged Items:

 

If your item arrives defective or damaged, please contact us immediately. We will gladly offer a replacement or full refund after verifying the issue.

 

Return Process:

 

    1.    In-Store Returns: Bring the item along with your receipt to any Dollar Deals & Party location for assistance.

    2.    Mail-In Returns:

    •    Contact our customer service team at Sales@DDandParty.com to initiate a return.

    •    Package the item securely and include a copy of the receipt.

    •    Ship the item to the following address: 3207 E. Kirnwood #119, Dallas, TX 75237 .

 

Return Shipping Costs:

 

    •    Customer Responsibility: Customers are responsible for return shipping costs unless the item is defective or incorrect.

    •    In-Store Returns: No shipping fees for returns made in-store.

 

Processing Time:

 

Refunds or exchanges will be processed within 7-10 business days after we receive the returned item.

 

If you have any questions, feel free to contact us at Customer Service. Thank you for shopping at DDandParty

 

This policy balances flexibility for customers with practical limits to minimize financial risk for the store.