Shipping & Return Policy

​

 

Online Sales

 

At Dollar Deals & Party, we value our customers and strive to ensure your satisfaction with every purchase. If you are not completely satisfied, we offer a hassle-free return process. Please review our return policy below:

 

Eligibility for Returns:

 

    1.    Timeframe: Returns must be initiated within 15 days of the purchase date.

    2.    Condition: Items must be in their original condition, unused, and with all original tags and packaging intact.

    3.    Receipt Required: A valid receipt or proof of purchase is required for all returns.

 

Non-Returnable Items:

 

The following items are not eligible for returns or exchanges:

    •    Clearance or final sale items.

    •    Personalized or customized products.

    •    Opened or used items (unless defective).

 

Refund Methods:

 

    1.    Original Payment Method: Refunds will be issued to the original payment method used during purchase.

    2.    Store Credit Option: Customers may choose to receive a store credit for future purchases instead of a refund.

 

Exchanges:

 

We offer exchanges for items of equal value if the requested item is in stock. Please contact our team to check availability.

 

Defective or Damaged Items:

 

If your item arrives defective or damaged, please contact us immediately. We will gladly offer a replacement or full refund after verifying the issue.

 

Return Process:

 

    1.    In-Store Returns: Bring the item along with your receipt to any Dollar Deals & Party, location for assistance.

    2.    Mail-In Returns:

    •    Contact our customer service team at sales@ddandparty.com to initiate a return.

    •    Package the item securely and include a copy of the receipt.

    •    Ship the item to the following address: 3207 E. Kirnwood #119, Dallas, TX 75237 

 

Return Shipping Costs:

 

    •    Customer Responsibility: Customers are responsible for return shipping costs unless the item is defective or incorrect.

    •    In-Store Returns: No shipping fees for returns made in-store.

 

Processing Time:

 

Refunds or exchanges will be processed within 7-10 business days after we receive the returned item.

 

If you have any questions, feel free to contact us at sales@ddandParty.com  Thank you for shopping at [Your Store Name]!

 

This policy balances flexibility for customers with practical limits to minimize financial risk for the store.